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| Client may return merchandise purchased at slstop.com if the delivered goods are not in order. SLSTOP is responsible delivering goods on time as requested by clients. If you would like to return a delivery, please call Customer Care at +94 777 305696 or send a message through SLStop.com, contact us section. |
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| SLSTOP.com delivers products only in Sri Lanka. Any items delivered to anyone in Sri Lanka can be returned to our office in Sri Lanka when below listed situation(s) arise |
| 1. The delivered goods are not in good order. |
| 2. The delivered goods are not delivered on the agreed delivery time frame, when the purchase and the delivery is confirmed by SLStop.com. |
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| Guidelines |
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| Clients may return merchandise to a SLSTOP store. The SLSTOP store address is reflected in the invoice. All costs associated with goods return will be incurred by SLSTOP. Please call SLSTOP customer care before you initiate a return. All return goods should be in original condition (for non-perishable goods) and include all accessories, additions. You will receive a credit for your purchase only if it meets the criteria above. We do not offer merchandise exchanges. SLSTOP offer photo printing services with leading printers in Sri Lanka. SLSTOP together with printers will print photos in acceptable quality. Photo prints can be returned to SLSTOP store if the print quality is lower than acceptable level and not delivered to the client on time. |
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| SLSTOP reserves the right to deny any return which will not compliant above conditions. |
| SLSTOP is committed to customer satisfaction and will do everything to make sure your returns and refunds are handled in a fair manner. |
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| The refund will be done within 14 working days. |
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